JOB VACANCIES
WE ARE ALWAYS LOOKING FOR NEW STARS TO OUR TEAM
Soft Goat is going through an expansive phase and is always looking to hire new stars to the team. Today, Soft Goat have around 50 000 customers worldwide, where Sweden is the largest market which proves that there are many more potential Soft Goat customers out there. The wide assortment of cashmere garments and an updated webshop makes Soft Goat the obvious choice for shopping knits online.
Below you can find the positions that are available right now. Can’t find anything interesting right now? Send in an application spontaneously to career@softgoat.com
E-COMMERCE MERCHANDISER
We are looking for an E-commerce Merchandiser to join our team in Stockholm.
As E-commerce Merchandiser at Soft Goat your misson will be to ensure that our product range are presented in a good way for our online customers. You will be responsible of working oprationally with our website to ensure that the right products are highligted at the right time. Your job will be to maximize product revenue and profit by efficient management of stock and assortment, curation and optimization of on-site product exposure. You report to Marketing Manager.
DAILY TO DO'S
- Responsible for making products in the online store discoverable and desirable to customers.
- Responsible for maximizing online product revenue and profit.
- Work closely with the supply and range department planning the online assortment and stock levels.
- Curate and optimize product exposure online from a sales, news, margins, inventory and product focus perspective.
- Responsible for using all current and future online merchandising tools like; on-site search tools, product recommendation software, product videos, off-site shopping feeds, related products, A/B testing, reviews and ratings etc.
- Work together with marketing team to optimising cross-sell and up-sell on softgoat.com
- Provide product focus input to marketing plan. Align product exposure online with campaigns.
- Responsible for product level performance and purchase behaviour analysis and sharing this information with supply & range to optimise future collections.
- Responsible for product information management on softgoat.com together with marketing team (images, prices, descriptions, colours, sizes etc.)
- Coordinate product exposure in digital marketing marketing team.
MERITS
1-3 years of experience from working with E-commerce merchandising for a premium fashion or lifestyle brand. Commercial awareness and business understanding.
Strong analytical skills
Passion for fashion
Team oriented, service minded, communicative, structured, analytical and Independent personal qualities. English in both written and speaking
Knowledge of working in Centra
Knowledge in Google Analytics and Qlickview is an advantage.
The employment is full time with six months probationary employment. Send your application to
career@softgoat.com including your resume and cover letter, no later than August 1st.
COORDINATOR - The German market
We are looking for a Coordinator for the German market to join our team. The role is a project position for six months with a good possibility of extension.
As a Coordinator for the German market you will mainly assist the customer care-, marketing- and production team. The day-to-day tasks will include; Translating texts such as product descriptions, newsletters, press mailings and performance ads. You will be the point of contact for german inquiries from our growing german customer group.
DAILY TO DO’S
- Assist our customer care team by answering german questions and requests per email and on the phone
- Translating product descriptions
- Schedule and translating newsletter send-outs for the german market
- Create press mailings for the german market
- Point of contact for german influencers
- Translate copy to german for performance marketing (Instagram + Facebook)
- Translate copy to german for SEO and SEM
- Ensure that the texts on the german website are correct and up to date
- Continiously update the german website with copy that alignes with our marketing activities
ABOUT YOU
You are a service minded mutitasker that are fluent in german and english or swedish. You have a passion for language and can easily express yourself in writing. You are organized and can easily sort and prioritze through different tasks. You always strive to give the customer the best experience and help. You are interested in digital- and influencer marketing and are good at keeping track at new trends.
MERITS
- You have previous experience in working with customer service
- You have previous experience in writing in german and english or swedish
- Experience with working in photoshop is an advantage
- Previous experience of a similar position is an advantage
If this sounds like the perfect job for you, please send your resume to
career@softgoat.com.
EXTRA STAFF
We are currently looking for structured, meticulous and service minded extra staff to our warehouse located in Sollentuna.
The work involves picking and packing incoming orders, opening and handling returns and also supporting the everyday customer service work by answering customers via phone, e-mail and our chat. The position may also include inventory or helping out at sample sales.
We are looking for someone who is outgoing, efficient and prestigeless. You should be able to communicate effectively in both written and spoken Swedish and English. Knowledge in German is an advantage but not a requirement. The workload varies during the year so being stress-resistant and not compromising on quality during more hectic periods is just as important as taking initiative finding work tasks when the pace slows down. Regardless of the workload, it is important that you stay attentive to the customers’ needs and keep a warm and professional tonality.
The position is part time when needed, and mainly concerns the period from mid-November to the end of January but can come to last longer than that. The warehouse is open workdays from 9.00 - 17.00 on so the work takes place between these times, with certain exceptions, e.g. at Black Friday.
E-mail your cv and personal letter to
louise.burman@softgoat.com
